Terms of use

Last reviewed March 29, 2024

We are Your Guitar Academy Ltd ("we", "our", "us", "Your Guitar Academy" or "Guitar Club").

We operate the Guitar Club service, which is a paid service that provides access to a library of guitar lessons, courses, and other content. By using our service, you agree to these terms of use. Please read them carefully.

Subscriptions

Guitar Club subscriptions will automatically renew until you cancel. You must provide a valid Payment Method to use the Guitar Club service. Unless your subscription is cancelled prior to your billing date, as indicated on the "Billing/Subscription" page via the "Account" menu, you authorise us to charge the subscription fee for the next billing period to your Payment Method. See "Cancellation" below for information on how to cancel your subscription.

For annual subscriptions, where required, we will notify you by email before your subscription renews. The notice will let you know the date of the renewal and the amount that will be charged to your Payment Method. You can cancel your subscription before the renewal date to avoid being charged.

Billing

The length of your billing period will depend on the type of subscription plan that you choose when you signed up for the service. The date of your next payment can be seen on the "Billing/Subscription" page via the "Account" menu. Unless cancelled, your subscription will automatically renew at the end of each billing period.

Cancellation

You can cancel your Guitar Club subscription at any time, and you will retain access to the service until the end of your current billing period. Payments are non-refundable and we do not provide refunds or credits for any partial membership periods. To cancel, go to the "Billing/Subscription" page via the "Account" menu and click on the "Manage plan" link, then follow the instructions to complete the cancellation. Cancellation is effective at the end of the current billing period.

Free trial

Your subscription may start with a free trial. The free trial period of your subscription lasts for 14 days, or as otherwise specified during sign-up. At the end of the trial period, you will be charged the price of the subscription and will continue to be charged until you cancel your subscription. To avoid being charged, you must cancel before the end of the trial period, as indicated on the "Billing/Subscription" page via the "Account" menu.

Free trials are strictly limited to one per user. We reserve the right to revoke your free trial and put your account on hold in the event that we determine that you are not eligible. We may use information such as device ID, method of payment or an account's email address used with an existing or historic Guitar Club subscription to determine eligibility.

Individual purchases

We may offer individual purchases of certain content or services. These purchases are non-refundable and non-transferable. Subsequent access to purchased content or services can be accessed via your registered Guitar Club account. We may change the availability of content or services for purchase at any time. Where access is described as "lifetime", this means the lifetime of the Guitar Club service. If the Guitar Club service is discontinued, access to the content or services will also be discontinued.

Changes to the service

We may change the Guitar Club service and any content or features of the service at any time. We may also change the price of the service. If we do, we will give you notice of any price increase before it takes effect. If you do not agree to the price change, you have the right to reject the change by cancelling your subscription before the price change goes into effect.

Communications

By using the Guitar Club service, you consent to receiving electronic communications from us relating to your account. These may be both "transactional" and "non-transaction" communications.

Transactional messages may include but are not limited to emails about your account, subscription, payment information, password changes, and other account-related information.

Non-transactional messages may include newsletters about our features and content, special offers, promotional announcements and customer surveys. You may opt-out of these non-transactional messages by clicking the unsubscribe link in the email, or by contacting us at contact@yourguitaracademy.com. When opting-out via email, please include the email address that you wish to unsubscribe. We will process your request within 10 business days.